Shipping Policy

At Auralisca Jewels, we take great care to ensure your jewelry reaches you safely, securely, and on time.

Processing Time

  • All ready-to-ship jewelry will be dispatched within 2–4 business days after order confirmation.
  • Custom and made-to-order pieces may require 2–3 weeks of production time before shipping.
  • Once shipped, you will receive a confirmation email with tracking details.

Domestic Shipping (India)

  • We offer free insured shipping across India.
  • Standard delivery time: 3–7 business days after dispatch.
  • All shipments are securely packaged and require a signature upon delivery.

International Shipping

  • We ship worldwide via trusted carriers like FedEx, DHL, and UPS.
  • Delivery time: 7–14 business days, depending on destination and customs clearance.
  • Shipping charges are calculated at checkout.
  • Customers are responsible for any applicable custom duties, VAT, or import taxes in their country.

Express Shipping / Priority Upgrade

  • Need your jewelry sooner? We offer Express / Priority Shipping for urgent occasions such as weddings, proposals, and anniversaries.
  • Domestic express delivery: 1–3 business days after dispatch.
  • International express delivery: 3–6 business days, depending on the destination.
  • Express shipping charges are calculated at checkout.

Order Tracking

  • Once your order is dispatched, you will receive a tracking number to monitor your shipment.
  • Our customer support team is available to assist with any shipping-related queries.

Delays & Exceptions

  • While we strive to meet delivery timelines, delays may occur due to customs, strikes, or unforeseen courier issues.
  • Auralisca Jewels is not liable for delays caused by external shipping partners.

Packaging & Security

  • All jewelry is shipped in discreet, tamper-proof packaging for security.
  • Each order is carefully packed in our signature Auralisca Jewels box, ensuring both elegance and safety.

Lost or Damaged Packages

  • All shipments are fully insured until delivered.
  • If your package is lost or arrives damaged, please contact us within 48 hours so we can initiate a claim and resolve the issue promptly.